Password Issues with Email?

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Password Issues with Email?

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So to calm your frustrations a bit, if lost and you think it may be impossible to recover your Yahoo password, just realize nothing is ever impossible… If you can get to the right screen you can enter an alternative email and or your telephone and Yahoo should get back to you within 24 hours.

Now for the explanation, Yahoo does not have a telephone support number. In fact neither do most other free email providers. The big three are Microsoft’s Hotmail (now called Windows Live Hotmail), Yahoo! Mail and Gmail, together accounting for well over 1 billion users. What it all boils down to is that if just 1% of Yahoo users lost their passwords that would be just over 3 million users. Although a large number of users recover their password via security questions, backup email accounts or by using mobile phone. There are still some that do not have this option.

Before you get upset, there is a perfectly good reason for this. Because of the high volume of fraud, Yahoo and others have a similar process. NEVER call a phone support number to get help with your email! This is only being done for your own protection. If you need help recovering your stuff you can always email or text, or cal me: 916.534.3245/matt@mdccomputersolutions.com


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Should you use email provided by your ISP?

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A close friend of both my wife and I inspired me to write this blog post today. In one way or another, in her case Comcast dropped her account, therefore she lost access to her email, even once re-establishing the account they are unable to retrieve things. So not only did she lose the email account she lost her saved email addresses and contacts that she had compiled for over 10 years. Unfortunately, I see this happen all to often and this is just an example, this occurs across the board with ALL Internet Service Providers (ISPs). If you are currently using an email account through your ISP I suggest first backing up your address book, you can call me or also if you chose, I believe ISPs will explain to you how to do this over the phone. I suggest to most people what I call an indirect host for email (ie. @Hotmail.com, @gmail.com, @yahoo.com, etc. ). An email from your ISP being direct (ie. @Comcast.net, @att.net, @surewest.net, etc.). There is a process which I suggest for switching over, but that may be on a different blog post on a different day if people are interested.

As always call me if you have trouble (916.534.3245) or would like more details. I have a facebook business page that I would ask that you “Like” if you found this blog post helpful (also please suggest it to your friends!): www.facebook.com/MDCComputerSolutions. I can remotely help people anywhere in the world with internet, but currently I am limited by the English language. Thank you!


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