Category Archives: Tips

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Unblock cut & paste option in a web browser

Write more later…

Link to full article for doing this task in all browsers:

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Category : Scam , Senior , Software , Tips

Recently more than ever I have noticed little software companies are popping up all over the world. Weather they are selling  or re-selling computer software. Sometimes it may seem like they are scamming.  These companies tend to trick individuals into thinking they need additional software to keep themselves and their computers protected . This post is about a recent experience. Below are a couple screen shots so you can have an idea of what to look for.

While I was trying to dispute the charges I was put on hold for 45 minutes. This leads me to believe this company is not easy to work with.

Here is their contact information:

Toll Free 24/7 Phone: 855-481-7237
32 Gopal Tower, Gopal bari, Jaipur – 302001 Rajasthan (India)
(+91) 141-2362324







After closing the window above this one popped up:


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Password Issues with Email?










So to calm your frustrations a bit, if lost and you think it may be impossible to recover your Yahoo password, just realize nothing is ever impossible… If you can get to the right screen you can enter an alternative email and or your telephone and Yahoo should get back to you within 24 hours.

Now for the explanation, Yahoo does not have a telephone support number. In fact neither do most other free email providers. The big three are Microsoft’s Hotmail (now called Windows Live Hotmail), Yahoo! Mail and Gmail, together accounting for well over 1 billion users. What it all boils down to is that if just 1% of Yahoo users lost their passwords that would be just over 3 million users. Although a large number of users recover their password via security questions, backup email accounts or by using mobile phone. There are still some that do not have this option.

Before you get upset, there is a perfectly good reason for this. Because of the high volume of fraud, Yahoo and others have a similar process. NEVER call a phone support number to get help with your email! This is only being done for your own protection. If you need help recovering your stuff you can always email or text, or cal me: 916.534.3245/

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Online Antivirus & Spyware Scanner

This software Is very good for running an online Antivirus & Spyware scan. Trend Micro HouseCall has been rated 4/5 stars by CNET. You may use this link to run a scan.

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Apple Macintosh Antivirus Scoop

According to Tom’s Hardware with all of the spyware and malware threats we face online nowadays even Apple computers need protection. After their review and vigorous testing of several products they decided that Avira was their recommendation. This product is also available for your mobile devices.

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Computer/Phone Scams in General: Don’t be fooled!

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Category : Tips



A number of my customers over the years have been taken advantage of by misleading people. Mostly, these people will impersonate being a legitimate representative from a large company, when in fact they are only trying to look for vulnerable people to fall for their tricks which can be very deceiving.  Even knowing what I know I have still accidentally given information out that I should not have, and right after it sinks in, it makes us feel horrible. Often this can be experienced online or over the phone or both. Their goal is usually to get personal information or money. These spammers or scammers are very capable nowadays, recently I have even heard of them calling and spoofing their phone number so it says on the caller ID that it is the police. The rule of thumb that can be used is to never give anyone information if it is an inbound phone call. Get their name, ID number and company name and then tell them you will return their phone call. At this point you would hangup and get the main number for this company and describe to them the phone call which you received. Typically when they are on the phone they will make it sound very urgent and that something needs to be done right at that moment.

If at any time someone wants to remote into your computer, unless you personally know who it is I highly advise against it.

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Forget to logout of Facebook?

Category : Tips


View/Deactivate Individual Facebook Sessions

Every time you log in on Facebook, a session is created (a session in layman’s terms is an agreement made by the computer you are using and the host to communicate). Let me give an example of when I would want to go in and end a specific session:

Say I’m logged into Facebook on a publicly used computer in a library, hotel, etc. If I forgot to log out, someone could potentially go through and “snoop” in my account. Please follow the steps below to view and close sessions


(1) From the main screen click the down arrow in the upper right.

(2) Click Settings.

(3) on the left side click security.

(4) Click edit where it says “Where you’re logged in.”


The next screen will show you: all of your open sessions, when & where Facebook was last accessed, from which type of device Facebook was accessed, etc. You may end any individual session, or you may end them all at once (note: you will have to re login, but its kind of like rebooting your computer).